by: Liz Ryan
The other day I received a resume attached to an email message. The email message itself was lovely, but the attached document was labeled "BrittneyRoxYall.doc." Evidently young Brittney (let's hope Brittney is young) forgot what she'd titled her resume and sent it off as an attachment, without changing the document's name.
It is fantastic to see that Brittney has healthy self-esteem. That's a big plus for Brittney in her job search. However, I couldn't consider Brittney a candidate for the job I was filling, once she'd made that unfortunate clerical error. Little items like a mislabeled resume can hurt a job seeker, so take note of these five fatal job-search errors:
Mislabeling Your Resume
Brittney learned the hard way that a resume on your hard drive must be labeled BrittneyJonesResume.doc or some other simple and obvious name when it's sent to employers via email. Even better is to label each resume with your name and the name of the employer it's going to, a la BrittneyJonesResumeAbbottLabs.doc. That way, if you tweak your resume for different job openings (and I hope you do) you'll always know which version of your resume you've sent to each employer.
The Shotgun Approach
A resume that starts out "Objective: to make a contribution to my next employer in any Marketing, PR, Product Management or Operations role" is bound for the trash bin, whether the job in question is a Marketing, PR, Product Management or Operations job. These days, you don't go to the print shop and order resumes in boxes of 100 anymore. You can and must customize your resume as often as needed, and very possibly for every job you pursue. So why would a prospective employer want to know about your qualifications for jobs you're not applying for? Take out the extra roles and focus your resume on just the job you're applying for today.
Ignoring the Job-Ad Instructions
I wrote a job ad that said, "Please send me an email message that answers these three questions." Then, I listed three questions that job applicants should answer in a paragraph or two. Oh dear! Of 95 applicants, only a handful answered the questions. That's an easy way for employers to screen out candidates, so it's worth your time to read and re-read the job ad carefully, and respond to it in the way the ad specifies. No sense being dropped out of the pipeline before you've had a chance to shine!
Failing to Customize
When a job opening gives you a chance to write a cover letter, write a good one! Take 15 or 20 minutes to research the employer online (visiting the company's own website and news sites, for starters) in order to say something company-specific in your cover letter. "I am interested in the job because it sounds interesting" doesn't cut it in this job market. Try, "Given your recent acquisition of Sun Microsystems, I'm guessing that the IT Integration Specialists you're seeking now should be folks who've been through data-integration projects in the past, as I have. At IBM, I ..." and so forth.
Drowning in Boilerplate
A good 2009 resume or cover letter is strong and human-sounding, not dry and full of corporate-speak fluff. Take out the "strong team orientation," "results-oriented professional," and "bottom line focus" before you send another resume into the market. Replace that awful stuff with mini-stories that point out your best qualities, like "At ABC Graphics, our team won the President's Award for on-time delivery."
Don't let a basic job-search error slow down your job search!
Monday, September 21, 2009
Friday, September 18, 2009
10 Questions Never to Ask in Job Interviews
by: Liz Ryan
You know enough to bring a list of questions to a job interview. When the interviewer asks you, "So, do you have any questions for me?" the last thing? You want to say is "No." But that could be the best option if you're at a loss for words, because some interview questions are better left unasked.
Here are 10 highly unsuitable interview questions that should never make an appearance, unless you don't want the job:
1. "What does your company do?"This was a reasonable interview question in 1950 or in 1980, before the Internet existed. Today, it's your job to research any company you're interviewing with before setting foot in the door. We need to show up for a job interview knowing what the employer does, who its competitors are, and which of its accomplishments (or challenges) have made the news lately.
2. "Are you going to do a background check?"It is amazing how many job candidates ask this question, which provokes alarm on the part of the interviewer, instead of the more general, "Can you please tell me a little about your selection process, from this point on?" Lots of people have credit issues that cause them worry during a job search, or aren't sure how solid their references from a previous job might be. If you're invited for a second interview, you can broach any sensitive topics from your past then. Asking "Will you do a background check?" makes you look like a person with something to hide.
3. "When will I be eligible for a raise?"Companies fear underpaying people almost as much as they fear overpaying them, because a person who's underpaid vis-a-vis his counterparts in the job market is a person with one eye on the career sites. Instead of asking about your first raise before you've got the job, you can ask (at a second interview) "Does your organization do a conventional one-year performance and salary review?"
4. "Do you have any other jobs available?"A job search requires quick thinking about straight talk, and if a job is far below your abilities, you're better off saying so than beating around the bush with this question. You don't have to take yourself out of the running; you can say, "The job sounds interesting, but frankly I was earning 30% more and supervising people in my last job. Could you help me understand the career path for this role?" That's the cue for the interviewer, if he or she is on the ball, to highlight another job opening that might exist.
5. "How soon can I transfer to another position?"You're broadcasting "I'm outta here at the first chance" when you ask this question. If you like the job, take the job. If it's not for you, wait for the right opportunity. Almost every employer will keep you in your seat for at least one year before approving an internal transfer, so a job-search bait-and-switch probably won't work out the way you'd hoped.
6. "Can you tell me about bus lines to your facility?"Get online and research this yourself. It's not your employer's problem to figure out how you get to work.
7. "Do you have smoking breaks?"If you're working in retail or in a call center, you could ask about breaks. Everyone else, keep mum; if your need to smoke intrudes so much on your work life that you feel the need to ask about it, ask your best friend or significant other for smoking-cessation help as a new-job present. Lots of companies don't permit smoking anywhere on the premises, and some don't like to hire smokers at all. Why give an employer a reason to turn you down?
8. "Is [my medical condition] covered under your insurance?"This is a bad question on two counts. You don't want to tell a perfect stranger about your medical issues, especially one who's deciding whether or not to hire you. Ask to see a copy of the company's benefits booklet when an offer has been extended. This is also a bad question from a judgment standpoint; no department managers and only a tiny percentage of HR people could be expected to know on a condition-by-condition basis what's covered under the health plan. Anyway, your pre-existing condition won't be covered under most corporate plans for at least a year.
9. "Do you do a drug test?"If you have a philosophical objection to drug tests, wait until they ask you to take a drug test and tell them about your objection. Otherwise, your question sounds like, "I'd fail a drug test," so don't ask.
10. "If you hire me, can I wait until [more than three weeks from now] to start the job?"Employers expect you to give two weeks' notice. If you're not working, they'd love to see you more quickly. If you ask for tons of time off before you start working -- unless you have a very good reason -- the employer may think, "How serious is this candidate about working?" In any case, a start-date extension is something to request after you've got the offer in hand, not before.
You know enough to bring a list of questions to a job interview. When the interviewer asks you, "So, do you have any questions for me?" the last thing? You want to say is "No." But that could be the best option if you're at a loss for words, because some interview questions are better left unasked.
Here are 10 highly unsuitable interview questions that should never make an appearance, unless you don't want the job:
1. "What does your company do?"This was a reasonable interview question in 1950 or in 1980, before the Internet existed. Today, it's your job to research any company you're interviewing with before setting foot in the door. We need to show up for a job interview knowing what the employer does, who its competitors are, and which of its accomplishments (or challenges) have made the news lately.
2. "Are you going to do a background check?"It is amazing how many job candidates ask this question, which provokes alarm on the part of the interviewer, instead of the more general, "Can you please tell me a little about your selection process, from this point on?" Lots of people have credit issues that cause them worry during a job search, or aren't sure how solid their references from a previous job might be. If you're invited for a second interview, you can broach any sensitive topics from your past then. Asking "Will you do a background check?" makes you look like a person with something to hide.
3. "When will I be eligible for a raise?"Companies fear underpaying people almost as much as they fear overpaying them, because a person who's underpaid vis-a-vis his counterparts in the job market is a person with one eye on the career sites. Instead of asking about your first raise before you've got the job, you can ask (at a second interview) "Does your organization do a conventional one-year performance and salary review?"
4. "Do you have any other jobs available?"A job search requires quick thinking about straight talk, and if a job is far below your abilities, you're better off saying so than beating around the bush with this question. You don't have to take yourself out of the running; you can say, "The job sounds interesting, but frankly I was earning 30% more and supervising people in my last job. Could you help me understand the career path for this role?" That's the cue for the interviewer, if he or she is on the ball, to highlight another job opening that might exist.
5. "How soon can I transfer to another position?"You're broadcasting "I'm outta here at the first chance" when you ask this question. If you like the job, take the job. If it's not for you, wait for the right opportunity. Almost every employer will keep you in your seat for at least one year before approving an internal transfer, so a job-search bait-and-switch probably won't work out the way you'd hoped.
6. "Can you tell me about bus lines to your facility?"Get online and research this yourself. It's not your employer's problem to figure out how you get to work.
7. "Do you have smoking breaks?"If you're working in retail or in a call center, you could ask about breaks. Everyone else, keep mum; if your need to smoke intrudes so much on your work life that you feel the need to ask about it, ask your best friend or significant other for smoking-cessation help as a new-job present. Lots of companies don't permit smoking anywhere on the premises, and some don't like to hire smokers at all. Why give an employer a reason to turn you down?
8. "Is [my medical condition] covered under your insurance?"This is a bad question on two counts. You don't want to tell a perfect stranger about your medical issues, especially one who's deciding whether or not to hire you. Ask to see a copy of the company's benefits booklet when an offer has been extended. This is also a bad question from a judgment standpoint; no department managers and only a tiny percentage of HR people could be expected to know on a condition-by-condition basis what's covered under the health plan. Anyway, your pre-existing condition won't be covered under most corporate plans for at least a year.
9. "Do you do a drug test?"If you have a philosophical objection to drug tests, wait until they ask you to take a drug test and tell them about your objection. Otherwise, your question sounds like, "I'd fail a drug test," so don't ask.
10. "If you hire me, can I wait until [more than three weeks from now] to start the job?"Employers expect you to give two weeks' notice. If you're not working, they'd love to see you more quickly. If you ask for tons of time off before you start working -- unless you have a very good reason -- the employer may think, "How serious is this candidate about working?" In any case, a start-date extension is something to request after you've got the offer in hand, not before.
Friday, September 11, 2009
Why Your Resume Gets Tossed
by Sara Goldsmith, WetFeet.com
The average recruiter sees 5,000 resumes a year. Any legitimate reason she finds to make one disappear makes her life that much easier -- and yours that much harder. Here, top-level recruiters reveal how candidates blow their chances to get a foot in the door.
Numbers Don't Add Up
If accomplishments can be quantified, do it -- but use discretion. Brandishing borderline performance numbers signals a lack of experience and bad judgment. "Phrases like 'managed a budget of $500,000' or 'led a team of two' might catch my eye in a bad way," warns Olaf Weckesser, a former recruiter for McKinsey & Co. Better to spin it as "managed company's largest budget."
Adds Alexandra DeMarino, a Citigroup recruiter: "If a small number is impressive, you absolutely have to put it in context." Because you can't provide context for academic numbers, don't include GMAT scores below 650 if you're targeting a top firm. DeMarino suggests bragging about nothing less than a 3.7 GPA.
Formality Takes a Vacation
Don't succumb to the informality of email. "If you send a cover letter by email that starts with 'Hi,' it and your resume will probably end up in the trash," says Cynthia Shore, an assistant dean at the University at Buffalo School of Management and former director of its career-resource center. Treat an email as you would a proper letter: Instead of "Hi," write "Dear Mr. Case." Instead of "Thanks," conclude with "Sincerely."
Keywords Are Overused
It's true that recruiters sometimes use scanners to sort through resumes looking for certain keywords. But resumes appear contrived when candidates consciously try to include them. Describing a business-development position using such terms as "needs assessment" and "contract analysis" in order to squeeze in more keywords is a misguided strategy. Assume that a human being -- not a computer -- will be reading the resume. After all, these days fewer than 25 percent of all recruiters even use scanners.
Things Get Too Personal
"If you mention your age, we have to trash your resume," says Jeremy Eskenazi, vice president of talent acquisition at Idealab!, the California incubator firm. Since it's illegal for a company to solicit a candidate's age, race, or marital status during the hiring process, firms have adopted a "don't tell" policy to avoid potential bias suits. Many won't risk even having it handed to them.
It Looks Too Fancy
"A recruiter who receives resumes in pretty plastic folders will likely toss them," says Dave Opton, CEO and founder of ExecuNet, an online executive recruiting service. "I don't have time to take the damn things apart." Another faux pas: Folding a resume so that it fits into a standard business envelope. Heavy-stock paper that retains its crease can be a nuisance. Says Opton: "They're easier to store and photocopy if they're flat."
Also, don't try to differentiate your resume with boxes or ornate lettering. When recruiters see a resume that's designed differently, they think the person's trying to hide something. Instead, focus on content. Your resume will rise to the top of the pile.
The average recruiter sees 5,000 resumes a year. Any legitimate reason she finds to make one disappear makes her life that much easier -- and yours that much harder. Here, top-level recruiters reveal how candidates blow their chances to get a foot in the door.
Numbers Don't Add Up
If accomplishments can be quantified, do it -- but use discretion. Brandishing borderline performance numbers signals a lack of experience and bad judgment. "Phrases like 'managed a budget of $500,000' or 'led a team of two' might catch my eye in a bad way," warns Olaf Weckesser, a former recruiter for McKinsey & Co. Better to spin it as "managed company's largest budget."
Adds Alexandra DeMarino, a Citigroup recruiter: "If a small number is impressive, you absolutely have to put it in context." Because you can't provide context for academic numbers, don't include GMAT scores below 650 if you're targeting a top firm. DeMarino suggests bragging about nothing less than a 3.7 GPA.
Formality Takes a Vacation
Don't succumb to the informality of email. "If you send a cover letter by email that starts with 'Hi,' it and your resume will probably end up in the trash," says Cynthia Shore, an assistant dean at the University at Buffalo School of Management and former director of its career-resource center. Treat an email as you would a proper letter: Instead of "Hi," write "Dear Mr. Case." Instead of "Thanks," conclude with "Sincerely."
Keywords Are Overused
It's true that recruiters sometimes use scanners to sort through resumes looking for certain keywords. But resumes appear contrived when candidates consciously try to include them. Describing a business-development position using such terms as "needs assessment" and "contract analysis" in order to squeeze in more keywords is a misguided strategy. Assume that a human being -- not a computer -- will be reading the resume. After all, these days fewer than 25 percent of all recruiters even use scanners.
Things Get Too Personal
"If you mention your age, we have to trash your resume," says Jeremy Eskenazi, vice president of talent acquisition at Idealab!, the California incubator firm. Since it's illegal for a company to solicit a candidate's age, race, or marital status during the hiring process, firms have adopted a "don't tell" policy to avoid potential bias suits. Many won't risk even having it handed to them.
It Looks Too Fancy
"A recruiter who receives resumes in pretty plastic folders will likely toss them," says Dave Opton, CEO and founder of ExecuNet, an online executive recruiting service. "I don't have time to take the damn things apart." Another faux pas: Folding a resume so that it fits into a standard business envelope. Heavy-stock paper that retains its crease can be a nuisance. Says Opton: "They're easier to store and photocopy if they're flat."
Also, don't try to differentiate your resume with boxes or ornate lettering. When recruiters see a resume that's designed differently, they think the person's trying to hide something. Instead, focus on content. Your resume will rise to the top of the pile.
Subscribe to:
Posts (Atom)
